AutoPay makes it easy to avoid missed payments and service interruptions by automatically charging your preferred payment method when an invoice is due. This article shows you how to set it up in just a few steps.
Step 1: Log In to Your Client Area
Go to our website and click Client Login at the top of the page.
Enter your registered email address and password to access your account.
Step 2: Add a Valid Payment Method
Before enabling AutoPay, you must have a valid payment method on file.
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Go to Billing > Payment Methods
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Click Add New Credit Card or Add PayPal Account
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Enter your payment details and click Save Changes
Once added, you can set this as your default payment method.
Step 3: Enable AutoPay
AutoPay is enabled by default for all new invoices as long as:
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You have a valid default payment method saved
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The invoice is eligible for automatic payment (some may require manual approval)
You can confirm AutoPay is active by checking the invoice. It will show:
This invoice will be automatically charged on the due date using your saved payment method.
How AutoPay Works
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Timing: Your default payment method is charged on the invoice due date
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Notifications: You’ll still receive email reminders and payment confirmations
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Flexibility: You can still pay manually or switch methods for individual invoices
Managing Your AutoPay Settings
To change or disable AutoPay:
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Go to Billing > Payment Methods
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Add or edit your default method
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Remove saved payment methods if you want to turn off automatic billing
Note: Disabling AutoPay may result in late payments if invoices are not paid manually before the due date.
Need Help?
If you're unsure whether AutoPay is working or you’ve had a failed payment, our billing team can assist you in reviewing your settings and correcting any issues.
